This Privacy Policy explains how CELLUXE (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from users (“you” or “users”) of our e-commerce website (“Website”). Protecting your privacy and ensuring the security of your personal information is our top priority. By using our Website, you consent to the practices described in this Privacy Policy.
- Information We Collect: We may collect the following types of personal information when you visit or interact with our Website:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Account Information: Usernames, passwords, and preferences.
- Order Information: Details about your purchases, including products, quantities, and order history.
- Communications: Any information you provide when contacting our customer support or through other communications channels.
- Use of Personal Information: We may use your personal information for the following purposes:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order confirmations, shipping notifications, and other transaction-related communications.
- Personalizing your experience on our Website.
- Analyzing and improving our products, services, and Website functionality.
- Marketing and promotional purposes, with your consent.
- Information Sharing: We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may disclose your information to third-party service providers who assist us in operating our Website, processing payments, and delivering products.
- Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.
- Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
- Data Security: We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. You have the option to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.
- Children’s Privacy: Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the information.
- Third-Party Links: Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Updates to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@celluxeusa.com.